Effective Date: August 28, 2026

Express One Industries, doing business as Proactive Energy Solutions (“Proactive Energy Solutions,” “we,” “us,” or “our”), is committed to making our websites, forms, and Partner Portal reasonably accessible to as many users as possible.

1. Our Accessibility Goal

We aim to provide online information and functionality in a manner that supports users with a wide range of abilities, devices, assistive technologies, browsers, and input methods.

Our goal is to continually improve usability and reduce unnecessary barriers when accessing our websites and Partner Portal.

2. Accessibility Practices

As part of our ongoing accessibility efforts, we may use practices such as:

• Providing meaningful headings and page structure.
• Using readable text sizes and sufficient spacing.
• Maintaining reasonable color contrast.
• Providing alternative text for meaningful images where appropriate.
• Using descriptive link text and clearly labeled buttons.
• Supporting keyboard navigation where technically feasible.
• Using form labels and instructions intended to make forms easier to understand.
• Designing pages to work across desktop, tablet, and mobile devices.

3. Partner Portal Accessibility

Our Partner Portal includes tools for referral submission, project tracking, training, documents, commissions, profile information, knowledge-base content, and related partner functions.

We work to make these features reasonably usable across common browsers, screen sizes, and devices.

4. Third-Party Services

Some portions of our websites or Partner Portal may rely on third-party software, forms, embedded content, CRM systems, scheduling tools, manufacturers, financing providers, utilities, or other external services.

We do not control the accessibility of every third-party platform. Accessibility questions regarding a third-party service may need to be directed to that provider.

5. Documents and Uploaded Files

Our website or Partner Portal may contain PDF files, images, brochures, manufacturer documents, utility documents, training files, or other downloadable content.

Some older or third-party documents may not be fully optimized for every assistive technology.

If you have difficulty accessing a document, contact us and we will make reasonable efforts to provide the information in another usable format when possible.

6. Videos and Multimedia

Training or informational content may include video or other multimedia. Where practical, we may provide captions, written descriptions, summaries, or other alternatives depending on the content and technology available.

7. Browser and Device Compatibility

Accessibility and functionality may vary based on browser, operating system, device, screen size, browser settings, extensions, or assistive technology.

Using a current version of a major web browser may provide the best experience.

8. Keyboard Navigation

We aim to support reasonable keyboard access to links, forms, buttons, navigation, and other interactive elements where technically supported.

9. Text Size and Zoom

Most modern browsers allow users to enlarge text or zoom the page. Our pages are designed to reflow and remain usable across a range of screen sizes, although some third-party content may behave differently.

10. Color and Contrast

Our visual design uses Proactive Energy Solutions brand colors while aiming to maintain readable contrast between text, buttons, backgrounds, and other elements.

11. Ongoing Improvements

Accessibility is an ongoing effort. We may periodically review and update our websites, Partner Portal, forms, and digital content to improve usability and address identified issues.

12. Reporting an Accessibility Problem

If you experience difficulty using a Proactive Energy Solutions website, form, document, or Partner Portal feature, please let us know.

When contacting us, it is helpful to provide:

• The page or feature you were trying to use.
• A description of the problem.
• The device and browser you were using, if known.
• The type of assistance or alternative format you need.

13. Alternative Assistance

If online information is not accessible to you, we will make reasonable efforts to provide information or assistance through another method when possible.

14. Contact Information

Accessibility-related questions or requests may be directed to:

Express One Industries dba Proactive Energy Solutions
309 Concord Avenue
Fullerton, California 92831
United States

15. Changes to This Statement

We may update this Accessibility Statement as our websites, Partner Portal, technology, or accessibility practices change.

The effective date at the top of this page will reflect the latest version.