Cookie Policy
This Cookie Policy explains how Proactive Energy Solutions may use cookies and similar technologies on our websites and Partner Portal.
Effective Date: August 28, 2026
Express One Industries, doing business as Proactive Energy Solutions (“Proactive Energy Solutions,” “we,” “us,” or “our”), may use cookies, pixels, local-storage technologies, and similar tools in connection with our websites, forms, Partner Portal, and related online services.
1. What Are Cookies?
Cookies are small data files that websites may place on a browser or device to remember information about visits, preferences, sessions, or activity.
Similar technologies may perform related functions without necessarily using a traditional browser cookie.
2. Why We May Use Cookies
Cookies and similar technologies may be used to:
- Keep users signed in to authorized areas of the Partner Portal.
- Remember preferences and settings.
- Maintain secure sessions.
- Support website and form functionality.
- Protect against fraud, abuse, or unauthorized access.
- Measure website performance and usage.
- Understand which pages or features are most useful.
- Improve website design, navigation, and user experience.
- Support communications, forms, and customer-service tools.
3. Types of Cookies We May Use
Depending on the services and tools in use, cookies may fall into categories such as:
- Strictly Necessary Cookies: Used for security, login, authentication, form operation, and core website functions.
- Functional Cookies: Used to remember preferences or improve usability.
- Analytics Cookies: Used to understand traffic, page usage, and website performance.
- Communication and Form Cookies: Used by forms, CRM systems, appointment tools, chat features, or related customer-service technology.
- Advertising or Marketing Cookies: If used, these may help measure or support marketing activity and may be subject to additional consent or opt-out requirements.
4. Third-Party Technology Providers
Our websites and Partner Portal may use third-party technology providers that place or access cookies or similar technologies in order to provide hosting, forms, communications, CRM functions, analytics, security, appointment scheduling, or related services.
These providers may process information under their own privacy policies and service terms.
5. GoHighLevel and LeadConnector
Proactive Energy Solutions uses GoHighLevel and related LeadConnector services for customer relationship management, online forms, workflow automation, communications, scheduling, and related business functions.
These systems may use cookies or similar technologies to support form functionality, sessions, analytics, communication preferences, or other operational features.
6. WordPress
Our Partner Portal uses WordPress technology. WordPress and installed plugins may use cookies for login sessions, authentication, preferences, security, or other website functions.
7. Embedded Content and Third-Party Services
Certain pages may include embedded content, forms, videos, maps, scheduling tools, or other third-party features.
Those third parties may use cookies or similar technologies according to their own policies.
8. Analytics
We may use analytics tools to understand how visitors use our websites and Partner Portal.
Analytics information may include page views, browser type, device type, approximate location, referral source, session activity, and similar technical information.
9. Your Browser Controls
Most browsers allow users to block, delete, or manage cookies through browser settings.
Disabling certain cookies may cause portions of our websites or Partner Portal to function incorrectly or become unavailable.
10. Cookie Consent Controls
Where required or appropriate, we may provide a cookie notice, banner, consent preference tool, or other mechanism that allows visitors to manage certain categories of cookies.
Strictly necessary cookies may not always be optional because they may be required for core website or security functions.
11. Global Privacy Controls and Similar Signals
Certain browsers or extensions may communicate privacy preference signals. Where applicable law requires recognition of a supported preference signal, we intend to process that signal as required.
12. Do Not Track Signals
Some browsers offer “Do Not Track” settings. Because there is not a single universally implemented standard for all Do Not Track signals, our systems may not respond to every such signal.
13. Advertising and Marketing Technologies
If Proactive Energy Solutions uses cookies or similar technologies for advertising, retargeting, or cross-context behavioral advertising, additional privacy rights or opt-out mechanisms may apply.
We will update this Cookie Policy and related privacy notices when necessary to reflect those practices.
14. Retention
Cookie retention periods vary depending on the cookie’s purpose. Some cookies may last only for a browser session, while others may remain for a longer period unless deleted or blocked.
15. Security
Cookies used for login, authentication, and other functions are part of our broader security practices, but no technology can guarantee complete protection against all unauthorized access or misuse.
16. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in our websites, Partner Portal, technology providers, legal requirements, or business practices.
The effective date at the top of this page will identify the latest version.
17. Related Policies
Additional information regarding our handling of personal information can be found in our Privacy Policy.
Text-message practices are described in our SMS Terms & Consent.
18. Contact Us
Express One Industries dba Proactive Energy Solutions
309 Concord Avenue
Fullerton, California 92831
United States